The End-to-End Accuracy Solution for Credit Reporting & Disputes

Improve Metro 2® accuracy and strengthen dispute oversight.

For over a decade, Bridgeforce Data Solutions has helped lenders and servicers review credit reporting data through Data Quality Scanner. The DQS product family connects furnishing oversight with dispute-response review to support FCRA compliance.

AI-assisted capabilities extend the proven DQS foundation, with human judgment central to investigation and dispute decisions.

SOC 2 Type 2 PCI DSS v4.0.1 View security details
Furnishing Module New Release

Furnishing Oversight and Data-Quality Review Across Every Furnished Account

The Furnishing Module evaluates the quality of Metro 2® credit reporting data before or after furnishing. It inspects 100% of furnished data using a proprietary ruleset of over 400 risk-ranked rules and alerts, built from more than a decade of deep Metro 2® expertise and refined through the network effects of inspecting billions of records across a wide range of consumer loan products.

Find
Surface furnishing discrepancy patterns through enhanced dashboards and stronger reporting visibility.
Prioritize
Understand which issues, rules, and populations should be investigated and addressed first.
Fix
Move more efficiently from monitoring to corrective action with clearer insight into what changed and where to focus first.
New Release Furnishing Module (Optional AI Research Assistant add-on available)
Laptop preview of the Furnishing Module
Learn More About the Furnishing Module

Proven DQS Foundation

Built on Proven DQS Performance

One proven rules-based foundation supports full-population oversight across furnishing and disputes, connecting complete coverage with documented data-quality outcomes.

Centralized Across DQS

400+

Risk-Ranked Rules & Alerts

Furnishing

Furnishing Coverage

100%

Full-population monitoring

Furnishing Accuracy

UP TO 90%

Reduction in furnishing discrepancies

Disputes

Dispute Coverage

100%

Full-population dispute oversight

Dispute Quality

UP TO 80%

Reduction in unresolved dispute discrepancies

Based on documented Data Quality Scanner outcomes. Results vary by institution, operating model, implementation scope, portfolio, and use case.

Discuss Product Fit Across Credit Reporting and Dispute Oversight

Financial institutions managing Metro 2® furnishing accuracy, dispute-response quality, documentation, reporting risk, and operational control need a clear way to determine where oversight should focus first.

Bridgeforce Data Solutions can discuss your current priorities and where the DQS product family - from furnishing and dispute oversight to deeper investigation and governed AI-assisted decision support - may fit your data environment and operating model.

Discuss Product Fit

Share your current credit reporting or dispute priorities, and we’ll follow up with relevant next steps.

We do not sell or share your information.

Why the Need Is Growing

DQS Matters More Than Ever

The Market Has Changed

Credit reporting and dispute management now operate under greater complexity. Teams must connect more information and respond under increasing complaint, litigation, and operational pressure.

More Complex Disputes

Longer, more detailed submissions are harder to assess consistently.

Online Influence

Online content influences how disputes are filed, repeated, and escalated.

AI-Generated Noise

AI-generated patterns can add volume, duplication, and review burden.

Manual Review Pressure

Manual review and static rules struggle to keep pace with growing complexity.

FCRA Lawsuits
8,000 6,000 4,000 2,000 0 2014 2017 2020 2023 2025 FCRA litigation continues to rise FCRA litigation continues to rise 8,000 6,000 4,000 0 2014 2020 2025
FCRA Related Complaints
6 MM 4 MM 2 MM 0 2020 2022 2024 2025 FCRA complaint pressure continues to rise across CFPB and FTC FCRA complaint pressure continues to rise 6 MM 3 MM 0 2020 2022 2024 2025

Sources: WebRecon; CFPB Consumer Response Annual Reports; FTC Consumer Sentinel Data Book.

Read the full analysis

The Core Problem

No Unified End-to-End View

Furnished data, disputes, account history, systems, vendors, and documentation often remain disconnected. That makes it harder to see affected populations, identify root causes, and determine what requires attention first.

01 Locate

What Changed?

Identify affected accounts, populations, products, systems, vendors, and reporting periods.

02 Connect

What Is Driving It?

Connect fields, patterns, account history, systems, and documentation to identify likely root causes faster.

03 Prioritize

What Comes First?

Use population and impact context to focus investigation, escalation, correction, and documentation.

Without connected context, teams spend more time reconstructing what happened, corrective action slows, and management visibility remains limited.

From Detection to Action

DQS Connects Review, Investigation, and Action

Data Quality Scanner helps teams review furnished data and dispute responses, investigate issues, and decide what to address next.

01

Review

Surface Issues Across Complete Populations

Evaluate furnished and disputed-account populations to identify recurring discrepancies, unresolved corrections, evidence gaps, and response-quality concerns beyond isolated samples.

Key Capabilities

  • Full-population furnishing review
  • Dispute-response quality oversight
02

Investigate

See Where the Issue Sits and What Is Driving It

Connect rules, fields, account history, dispute results, reporting periods, systems, and supporting records to identify root causes and affected scope.

Key Capabilities

  • Affected-population and trend analysis
  • Root-cause, system, and vendor review
03

Action

Prioritize, Document, and Support the Response

Use population context and impact signals to prioritize escalation, correction, evidence review, and documentation while keeping human judgment central.

Key Capabilities

  • Corrective-action and audit support
  • Governed evidence and decision support

Capabilities vary by module and configuration. Where AI-assisted capabilities are enabled, human review remains central.

Organization Fit + Team Fit

Find Your DQS Fit

Explore how Data Quality Scanner applies to your operating environment and the teams responsible for credit reporting accuracy, dispute quality, controls, documentation, and management visibility.

Organization Fit Choose your industry
Team Fit Find the teams DQS supports

Industry context identifies the operating pressure. Team context identifies who needs the visibility. Across each environment, DQS supports the people responsible for reporting accuracy, dispute quality, controls, technical oversight, documentation, and corrective priorities.

Step 02 · Team Fit

Who DQS Is Designed For

Choose the area closest to your responsibility. Open one profile to see the relevant roles and the value DQS provides.

DQS modules can support individual teams independently or connect oversight across furnishing, disputes, investigation, documentation, and governed decision support. Product fit depends on each organization’s responsibilities and operating model.

Stronger Accuracy, Oversight, and Operational Control

DQS helps teams identify issues earlier, investigate root causes, strengthen furnishing and dispute oversight, and support better-documented action.

What DQS Helps Teams Improve

Five practical outcomes that support stronger credit reporting and dispute oversight.

Earlier visibility into reporting risk

Give teams more time to assess emerging credit reporting and dispute concerns before they become larger operational issues.

Better use of team resources

Help teams focus time and attention on the issues and populations that matter most instead of relying on broad manual review.

Stronger end-to-end oversight

Create clearer visibility across furnishing and disputes, including where issues continue and where corrections remain unresolved.

More defensible controls and documentation

Support stronger QA, audit readiness, management reporting, and documented oversight with clearer evidence of what was reviewed and addressed.

Faster path to corrective action

Give teams better context to move more efficiently toward remediation, escalation, coaching, and follow-through.

Frequently Asked Questions

Clear answers for evaluating the Data Quality Scanner product family.

Product Family What is the Data Quality Scanner product family?

DQS helps organizations improve Metro 2® furnishing accuracy, strengthen dispute-response oversight, and support better investigation and documented action. The product family includes the Furnishing Module , Disputes Module , and in-pilot AI Resolution Engine . An Optional Premium Add-on, the AI Research Assistant, extends the Furnishing Module with deeper account-level research support.

End-to-End View How do the Furnishing and Disputes Modules work together?

The Furnishing Module inspects 100% of furnished Metro 2® data using 400+ risk-ranked rules and alerts. The Disputes Module reviews every disputed account and dispute analyst response using DQS rules, Metro 2®, ACDV, and AUD data. Together, they help teams connect upstream furnishing issues with downstream disputes, responses, and unresolved corrections. Each module can also be used independently.

Industries Which industries and organization types does DQS support?

DQS supports credit unions, banks, fintechs, mortgage lenders and servicers, auto lenders, student lenders and servicers, and collection agencies and debt buyers. Organizations can select the modules and configuration that fit their portfolios, operating model, and data environment. Explore DQS by industry .

Governed AI How does AI fit into the DQS product family?

AI-assisted capabilities extend the proven DQS foundation without replacing human judgment. The AI Research Assistant , available as an Optional Premium Add-on to the Furnishing Module, supports deeper furnishing investigation, while the AI Resolution Engine supports more consistent, documented dispute review. The AI Resolution Engine remains in pilot and is human-controlled by default, with any expansion into automated handling limited by approved governance, controls, and validation standards.

Implementation What does DQS implementation require?

DQS is a cloud-based solution designed to limit implementation burden. It supports secure file delivery through established channels, including SFTP or Equifax routing for Metro 2® furnishing data. Requirements depend on the selected modules and configuration and include standard information-security review and data setup. Current PCI DSS and SOC 2 Type 2 materials are available through the Bridgeforce Data Solutions Trust Center .

Configuration How is DQS pricing structured?

Pricing varies by selected modules, usage, data volume, scope, and configuration. Bridgeforce Data Solutions can confirm pricing and product availability for your intended use case through a product-fit conversation.

See where DQS fits your data environment and oversight priorities.

Discuss Product Fit

Trust, Security, and Established Relationships

Bridgeforce Data Solutions supports DQS evaluation with documented security practices, technical review resources, and established industry and technology relationships.

Security & Trust Center

Explore how Bridgeforce Data Solutions approaches security, resilience, governance, and technical review for the Data Quality Scanner.

SOC 2 Type 2 PCI DSS v4.0.1

Product & Data Security

Information covering data protection, access controls, monitoring, and secure operations.

Operational Resilience

Documentation supporting risk review, incident response, and business continuity.

Responsible AI Governance

Information about governance, monitoring, and controlled use of AI-assisted capabilities.

Explore Trust & Security Access Trust Center

Public information is available immediately. Access to sensitive reports and documentation can be requested through the portal.

Established Relationships

Industry and technology relationships support proven infrastructure and broader access to DQS expertise.

The Equifax and Bridgeforce Data Solutions partnership provides furnishers with an established path to DQS analysis and supporting expertise for identifying, prioritizing, and addressing credit reporting issues.

Explore the Equifax Partnership

Industry Commitment

Platinum Sponsor of CDIA

Industry and Technology Relationships

Explore the DQS Resource Center

Access practical analysis for credit reporting and dispute teams, including Metro 2® furnishing, FCRA developments, dispute handling, information security, and responsible AI.

Research Built Around Real Credit Reporting Questions

The Bridgeforce Data Solutions Resource Center brings together blogs, industry analysis, and supporting materials that help teams understand changing requirements, operational pressure, and emerging data-quality risks.

Credit Reporting

Metro 2® accuracy, furnishing readiness, and reporting controls.

Read the Metro 2® Guide

Regulatory

CFPB complaints, regulatory expectations, and dispute trends.

Read the CFPB Complaints Guide

AI in Credit

Governed AI, information security, and controlled credit processes.

Read the AI in Credit Guide

Stay Current With The Scanner

The Scanner brings together weekly news and insights across consumer lending, compliance, credit risk, credit reporting, and disputes—so teams can quickly identify the developments worth following.

Top Stories This Week

A focused selection of the developments most relevant to lending and reporting teams.

Broader Industry News

Additional coverage across compliance, credit risk, disputes, technology, and regulation.

Delivered Every Week

One weekly scan designed to help busy teams stay informed without searching across sources.

What Customers and Partners Say About Data Quality Scanner

Financial institutions and technology partners describe how Data Quality Scanner (DQS) supports credit reporting accuracy, faster implementation, dispute quality assurance, and deeper portfolio insight.

Find the Right DQS Starting Point for Your Credit Reporting Priorities

Start with the credit reporting priorities your team is already managing. We can help determine where DQS may fit and what should be reviewed first.

DQS supports monitoring, prioritization, investigation, and documentation. Your organization retains responsibility for validating findings, approving responses, and directing corrective action under its own governance standards.

What We Can Review Together

  • Metro 2® furnishing patterns, affected account populations, and reporting concentrations
  • Repeat disputes, unresolved corrections, response-quality concerns, and documentation gaps
  • Portfolio-, product-, system-, vendor-, or team-level issues requiring management attention
  • DQS product fit, data requirements, implementation considerations, and practical next steps

Discuss DQS Product Fit

Share your current priorities. We’ll follow up to discuss relevant DQS capabilities and next steps.

We do not sell or share your information.