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Chairman’s Bi-Annual Financial Services Industry Survey

By Brian Reiss | January 20, 2021

Senior executives from the country’s top credit and lending institutions shared what was top of mind for 2021, the top 5 ways they plan to deal with the challenges ahead are:

  • Accelerate digitization and automation across the business.
  • Rapidly progress the creation of actionable insights from available data
  • Pressure testing and strengthen existing risk management and compliance frameworks capabilities
  • Continue to increase work from home opportunities and infrastructure to manage and control it
  • Make it easier for distressed customers to work with us and reduce reliance on phone channel

See the full detail on what they had to say.




Brian Reiss is the Board Chairman and a Co-Founder of Bridgeforce Data Solutions. Brian has spent his 20+ year career at Bridgeforce focused on developing and maintaining long-term relationships through superior delivery and bottom-line results and is excited to continue to help create results for clients through the automation of Bridgeforce’s expertise.

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