Chairman’s Bi-Annual Financial Services Industry Survey

Senior executives from the country’s top credit and lending institutions shared what was top of mind for 2021, the top 5 ways they plan to deal with the challenges ahead are:

  • Accelerate digitization and automation across the business.
  • Rapidly progress the creation of actionable insights from available data
  • Pressure testing and strengthen existing risk management and compliance frameworks capabilities
  • Continue to increase work from home opportunities and infrastructure to manage and control it
  • Make it easier for distressed customers to work with us and reduce reliance on phone channel

See the full detail on what they had to say.

More To Explore

Sign up to get the latest insights directly from our experts on credit reporting, disputes, and credit risk analytics