Special Guest Editorial article “7 Best Practices for Credit Reporting & Disputes in COVID 19” for insideARM by Bridgeforce Managing Partner, Michelle Macartney.
Make sure your customers don’t wind up with credit report problems during the pandemic and you remain compliant with credit bureau reporting protections. Use these top 7 operational tips and best practices from Bridgeforce for credit reporting and disputes handling under the CARES Act and recent CDIA guidance. Here are the key elements you need to know for credit reporting in COVID-19.
In anticipation of increased dispute volumes from consumers frequently checking their credit reports, implement analytics that can help you aggregate the duplicates to work as a case and drive up efficiency.
Michelle Macartney is a Bridgeforce Data Solutions Board Member and Co-Founder. She also leads Bridgeforce’s Credit Reporting and Disputes practice and oversees the US consulting practice. Michelle provides hands-on leadership and advisory support on credit reporting engagements and is a noted industry speaker on this and other credit risk related topics.